Dahlan Abdullah

LIST OF PUBLICATIONS

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BOOKS

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Bahari, K. A., Razali, A., Johari, N. R., Abdullah, D., & Ramli, R. A. (2017). Basic Food and Beverage Service Guidelines. Permatang Pauh, Penang: Benteng Lona Enterprise. ISBN: 978-967-15156-0-0

Abdullah, D., Hamir, N., Othman, Z., Khairuddin, M. R., Farook, F. & Hakim, F. A. (2010). Lipatan Napkin 3. Shah Alam, Selangor: Pusat Penerbitan Universiti (UPENA), UiTM. ISBN: 978-967-363-100-1

Khairuddin, M. R., Hamir, N., Othman, Z., Abdullah, D., Farook, F., & Hakim, F. A. Lipatan Napkin 2. Shah Alam, Selangor: Pusat Penerbitan Universiti (UPENA), UiTM. ISBN: 978-967-363-099-8

Hamir, N., Khairuddin, M. R., Abdullah, D., Othman, Z., Farook, F. & Hakim, F. A. Lipatan Napkin 1. Shah Alam, Selangor: Pusat Penerbitan Universiti (UPENA), UiTM. ISBN: 978-967-363-098-1

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CHAPTER IN BOOKS

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Abdullah, D., Ismail, S., Mohamed, B., & Rostum, A. M. M. (2018). The influence of food quality, service quality, fair price and customer satisfaction on re-patronage intention towards Halal certified restaurants. In Contemporary Issues in Islamic Thought (pp. 379-398). Kuala Lumpur, Malaysia: IIUM Press.

Ismail, S., Abdullah, D., & Mohamed, B. (2018). Employability skills and attributes: An analysis of the industrial training program evaluations. In Rejuvenating Islamic Thought (pp. 299-318). Kuala Lumpur, Malaysia: IIUM Press.

Zain, R. A., Radzi, S. M., Lahap, J., & Abdullah, D. (2016). An integration of graduate competency model (GCM). In Radzi et al. (eds.), Heritage, Culture and Society: Research Agenda and Best Practices in the Hospitality and Tourism Industry (pp. 817-821). [Indexed in SCOPUS]

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Kamal, S. B. M., Bukhari, N. F. M., Abdullah, D., & Din, N. (2016). Tourist satisfaction and loyalty towards food tourism in Georgetown, Penang. In Radzi et al. (eds.), Heritage, Culture and Society: Research Agenda and Best Practices in the Hospitality and Tourism Industry (pp. 399-403). [Indexed in SCOPUS]

Din, N., Rani, ‘A. A., Ridzuan, F. H. F., Zulkifli, C. N., Tarmizi, S. A. A., Ghazali, N., Abdullah, D., & Kamal, S. B. M. (2016). Gauging students’ perception and attitudes towards Halal products and logos. In Radzi et al. (eds.), Heritage, Culture and Society: Research Agenda and Best Practices in the Hospitality and Tourism Industry (pp. 729-733). [Indexed in SCOPUS]

Abdullah, D., Hambali, M. E. R. M., Kamal, S. B. M., Din, N., & Lahap, J. (2016). Factors influencing visual electronic word-of-mouth (e-wom) on restaurant experience. In Radzi et al. (eds.), Heritage, Culture and Society: Research Agenda and Best Practices in the Hospitality and Tourism Industry (pp. 519-523). [Indexed in SCOPUS]

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JOURNAL ARTICLES

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Buliah, A. L., Azmi, A., Aminudin, N., Abdullah, D. & Asri, D. A. A. M. (2018). Tourists’ shopping expectation, perceived value and shopping satisfaction in Malaysia. Journal of Tourism, Hospitality & Culinary Arts, 10(2), 23-34. [Indexed in MyCite]

Shaharudin, M. R., Zainoddin, A. I., Akbar, J., Abdullah, D., & Saifullah, N. H. (2018). Determinants of the passengers’ light rail transit usage in the Klang Valley Malaysia. International Journal of Supply Chain Management, 7(6), 231-241. [Indexed in SCOPUS]

Abdullah, D., Hamir, N., Nor, N. M., Jayaraman, K., & Rostum, A. M. M. (2018). Food quality, service quality, price fairness and restaurant re-patronage intention: The mediating role of customer satisfaction. International Journal of Academic Research in Business and Social Sciences, 8(17), 211-226. [Indexed in ERA]

Jayaraman, K., Abdullah, D., & Wen, T. C. (2018). An empirical study on residents’ place image and perceived impacts on support for tourism development in Penang, Malaysia. International Journal of Academic Research in Business and Social Sciences, 8(16), 178-198. [Indexed in ERA]

Hamir, N., Ismail, I., Zahari, M. S. M., & Abdullah, D. (2018). The influence of empowerment, rewards and training on service recovery performance among frontline hotel employees in Malaysia. International Journal of Academic Research in Business and Social Sciences, 8(15), 49-67. [Indexed in ERA]

Ngelambong, A., Nor, N. M., Abdullah, D., & Kamal, S. B. M. (2018). Perceived privacy concern, affective relationship trust and relationship risk in airline brand online community: The moderating role of perceived benefit and risk-taking behavior. International Journal of Academic Research in Business and Social Sciences, 8(15), 68-81. [Indexed in ERA]

Kamal, S. B. M., Abdullah, D., Nor, M. N., Ngelambong, A., & Bahari, K. A. (2018). Hotel booking websites and their impact on e-satisfaction and e-loyalty: Analysis on utilitarian and hedonic features. International Journal of Academic Research in Business and Social Sciences, 8(15), 160-177. [Indexed in ERA]

Azmi, A., Ahmad, N. C., Kayat, K., Abdullah, D., & Zubir, H. A. (2018). Industry 4.0: Teaching preferences, perception and challenges among tourism and hospitality academicians. International Journal of Academic Research in Business and Social Sciences, 8(15), 350-365. [Indexed in ERA]

Abdullah, D., Kamal, S. B. M., Azmi, A., Lahap, J., Bahari, K. A., & Din, N. (2018). Perceived website interactivity, perceived usefulness and online hotel booking intention: A structural model. Malaysian Journal of Consumer and Family Economics, X(X), XXX-XXX [Indexed in SCOPUS]

Azmi, A., Zolkopli, N. A. H., Kamal, S. B. M., & Abdullah, D. (2018). An exploration of tourist out-shopping experience in Johor Bahru, Malaysia. Malaysian Journal of Consumer and Family Economics, X(X), XXX-XXX [Indexed in SCOPUS]

Bahari, K. A., Abdullah, D.*, Kamal, S. B. M., Johari, N. R., & Zulkafli, M. S. (2018). The influence of hotel website design quality, perceived ease of use and perceived usefulness on loyalty intention. A structural model. The Turkish Online Journal of Design, Art and Communication, September 2018(Special edition), 701-710. [Indexed in ESCI-WOS] [*Corresponding author]

Kamal, S. B. M., Abdullah, D., Azmi, A., Lahap, J., & Din, N. (2018). Cultural foods as tourists’ attraction within the city of Georgetown. Journal of Fundamental and Applied Sciences, X(X), XXX-XXX [Indexed in WOS] In Press

Lahap, J., Azlan, R. I., Bahari, K. A., Said, N. M., Abdullah, D., & Zain, R. A. (2018). The effect of perceived waiting time on customers satisfaction: A focus on fast food restaurant. International Journal of Supply Chain Management, 7(5), 259-266 [Indexed in SCOPUS]

Shariff, D. N., Jayaraman, K., Abdullah, D., & Chau A. W. (2018). The influence of new economic model on intention to work abroad: An empirical study to address brain drain issue in Malaysia [Special issue]. Journal of Sustainability Science and Management, 4, 99-115. [Indexed in SCOPUS]

Shariff, D. N., Jayaraman, K., Abdullah, D., & Seo, Y. W. (2017). Supply chain management quality practices in container haulage industry: the mediating role of management professionalism vigilance for consignee service retention. International Journal of Business Performance and Supply Chain Modelling, 9(3), 238-259. doi:10.1504/IJBPSCM.2017.089059 [Indexed in SCOPUS]

Abdullah, D., Jayaraman, K., Shariff, D. N., Bahari, K. A., & Nor, N. M. (2017). The effects of perceived interactivity, perceived ease of use and perceived usefulness on online hotel booking intention: A conceptual framework. International Academic Research Journal of Social Science, 3(1), 16-23.

Abdullah, D., Jayaraman, K., & Kamal, S. B. M. (2016). A conceptual model of interactive hotel website: The role of perceived website interactivity and customer perceived value toward website revisit intention. Procedia Economics and Finance, 37(1), 170-175. doi:10.1016/S2212-5671(16)30109-5 [Indexed in WOS]

Kamal, S. B. M., Zawawi, D., & Abdullah, D. (2016). Entrepreneurial orientation for small and medium travel agencies in Malaysia. Procedia Economics and Finance, 37(1), 115-120. doi:10.1016/S2212-5671(16)30101-0 [Indexed in WOS]

Marzuki, M. I. I., Rosly, A. N., Roslan, N. S., Abdullah, D., Kamal, S. B. M., & Azmi, A. (2016). The role of perceived interactivity, perceived ease of use, perceived usefulness, and perceived enjoyment toward intention to use online mapping service applications. International Academic Research Journal of Business and Technology, 2(2), 135-139.

Zolkopli, N. A. H., Ramli, S. S., Azmi, A., Kamal, S. B. M., & Abdullah, D. (2016). Online travel shopping intention. International Academic Research Journal of Business and Technology, 2(2), 140-144.

Ujang, A. H., Omar, A. R., Rani, I. A., Azmi, A., Kamal, S. B. M., & Abdullah, D. (2016). Factors influencing consumer's intention to use self-service technology in tourism and hospitality industry. International Academic Research Journal of Business and Technology, 2(2), 118-122.

Rosli, N. H. M., Jamil, S. N. A., Kamal, S. B. M., Abdullah, D., & Azmi, A. (2016). Consumers intention to use smartphone while travelling and its impact on loyalty. International Academic Research Journal of Business and Technology, 2(2), 107-111.

Rodzi, F. N. A., Nasir, E. A. M., Azmi, A. L. M., Abdullah, D., Azmi, A., & Kamal, S. B. M. (2016). The factors influencing mobile hotel booking among consumers: The role of compatibility, information quality and e-service quality in predicting mobile hotel booking adoption: A conceptual framework. International Academic Research Journal of Business and Technology, 2(2), 123-128.

Razi, F. A. M., Sufandi, N. A., Kolit, S. S., Kamal, S. B. M., Abdullah, D., & Azmi, A. (2016). Factors influencing acceptance and prolong usage of travel blogs: The imperative role of hedonism. International Academic Research Journal of Business and Technology, 2(2), 112-117.

Mohamad, W. N. A. A. B. W., Fuad, A. F. M., Shahib, N. S., Azmi, A., Kamal, S. B. M., & Abdullah, D. (2016). A framework of customer's intention to use Uber service in tourism destination. International Academic Research Journal of Business and Technology, 2(2), 102-106.

Emir, A., Halim, H., Hedre, A., Abdullah, D., Azmi, A., & Kamal, S. B. M. (2016). Factors influencing online hotel booking intention: A conceptual framework from stimulus-organism-response perspective. International Academic Research Journal of Business and Technology, 2(2), 129-134.

Patah, M. O. R. A., Zain, R. A., Abdullah, D., Radzi, S. M. (2009). An empirical investigation into the influences of psychological empowerment and overall job satisfaction on employee loyalty: The case of Malaysian front office receptionists. Journal of Tourism, Hospitality & Culinary Arts, 1(3), 43-62. [Indexed in MyCite]

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CONFERENCE PROCEEDINGS

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Shaharudin, M. R., Zainoddin, A. I., Abdullah, D., Hotrawaisaya, C., Soonthornpipit, H., & Norddin, N. (2018). Factors that influence the green purchasing practices among suppliers of electrical components. AIP Conference Proceedings 2020, 020066 (2018); doi: 10.1063/1.5062692

Shaharudin, M. R., Akbar, J., Hassam, S. F., & Abdullah, D. (2018). The influence of eco-initiative behaviors on green warehousing adoption towards sustainable logistic practices. Proceedings of the International Business and Management Academic Colloquium 2018.

Shariff, D. N., Jayaraman, K., Abdullah, D., Abdullah, W. M. W. (2017). The sustainability stimulus of local SMEs freight forwarders in Malaysia maritime transportation sector towards competitive vigilance of single ASEAN liberalized market. Proceedings of the 83rd The IRES International Conference 2017.

Shariff, D. N., Jayaraman, K., Chau, A. W., & Abdullah, D. (2016). New Economic Model Ensures Professionals with Sustainable Income and Reduces Brain Drain: An Empirical Study in Malaysia. Proceedings of the 4th International Conference on Accounting, Business and Economics (ICABEC 2016).

Yusoff, N. M., Salleh, S., Abdullah, D., Rahman, R. A. A., & Mahat, F. (2013). The role of perceived motivators and perceived inhibitors in information technology adoption in kopitiam restaurants. Proceedings of the Global Conference on Business, Economics and Social Sciences (GBSR 2013), 54-75.

Abdullah, D., Radzi, S. M., Jamaluddin, M. R., & Patah, M. O. R. A. (2010). Hotel web site evaluation and business travelers’ preferences. Proceedings of the 2nd International Conference on Education Technology and Computer (ICETC) 2010, 3, 485-488. doi: 10.1109/ICETC.2010.5529493 [Indexed in SCOPUS]

Patah, M. O. R. A., Saien, S., Abdullah, D., Saber, J. M., Zahari, M. S. M., & Radzi, S. M. (2010). Sexual harassment experiences and its influences on hospitality students’ career entry decisions. Proceedings of the Regional Seminar on Science Technology and Social Sciences (STSS 2010).

Nor, N. M., Aziz, S. A. A., Abdullah, N., & Abdullah, D. (2006). Nutritional value of lansium domesticum corr jam. Proceedings of the International Conference on Science and Technology (ICSTIE 2006).

Abdullah, D. & Radzi, S. M. (2006). How effective is your hotel website? A business travelers perspective. Proceedings of the Regional Seminar on Science Technology and Social Sciences (STSS 2006).

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